Printrax provides and manages all printer related supplies, parts, service, hardware and software,
allowing your employees to focus on the core aspects of your business. Our single point of contact
approach can scale to any company size and consolidate the burden of printer and MFP service, supplies,
parts and hardware and manage your one or many locations better.
Through our strategic partner network, PrinTrax can provide responsive, reliable on-site service with more than
10,000 service technicians that respond to 98% of the U.S. population and areas in Canada and Mexico.
Our professional technical support team is available to diagnose any printing problem.
Service requests can be automated using our Trax On-site software or submitted online 24 hours a day,
365 days a year through our web portal. Our Help Desk is staffed by Factory Certified Technicians who
diagnose and troubleshoot the call with the end-user to their issue resolved and your employee back
working as quickly as possible. In the event that the call cannot be solved over the phone our Help
Desk can dispatch one of our Technicians to repair the problem on-site.
